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Electronic Reference Services

Telephone Reference

Our reference associates are ready to answer your call.  Factual questions, and information about library programs, services, and collections can usually be answered by telephone.  You can reach a reference desk representative at 457-0310.  Select option 2 in the voice menu for the adult services desk, an option 3 for the chldren's room desk during regular library hours .

Email Reference

You can E-mail your question using this convenient form.  We usually respond to E-mail questions within 24 hours.

24/7 Chat Reference

Connect with a librarian via "live chat" to ask questions and get answers in real time, 24 hours a day, 7 days a week. As a member of the Onondaga County Public Library System, Liverpool Public Library can offer its patrons access to QuestionPoint, a worldwide, cooperative service. This is a global reference service so when you connect, you will often be chatting with a librarian from a facility other than Liverpool Public Library.  Depending on the time of day, you might even be chatting with a librarian in another country.