Ransomware Update

Many of our services are now available again. They are working hard to restore all functions. See below for an updated list on what is and isn't working.

WORKING
OCPL online library catalog  (browse, place holds, renew, check account)
Check out books, magazines, movies, CDs
Overdrive (ebooks)
Hoopla (streaming music and movies)
Freegal (digital music)
Register or replace library cards
RBdigital (digital magazines) 
Consumer Reports Online
Electronic resources: Databases
Self Checkouts
Credit Card payments

The MediaBank has been retired. New movies can be now be found on the Lucky Day DVDs and Blu-rays shelf.

There still may be intermittent glitches in online services as the county continues to work on the system. Problems can be reported to the library.

 

WHAT HAPPENED
The Onondaga County library computer system was disabled July 12, 2019 by a crypto-ransomware attack, the same ransomware as the Syracuse school district. As a member of the Onondaga County library system, Liverpool Public Library was also affected.

County officials, the FBI and consultants are working hard to get everything up and running one piece at a time, but there is not an exact date when the system will be fully restored. No personal information has been stolen and there was no ransom note from the ransomware company, Ryuk.